“The most popular offshore destinations are the same as those countries that attract large-scale enterprise BPO customers such as India and the Philippines,” SIA said. “I’ve come up with a really simple formula to get the recruitment piece right. There’s three things to first of all look at: the resume–make sure that person is not a

Due to a largely non-confrontational culture, some Filipino virtual assistants suddenly up and leave without prior notice or any further communication. Sometimes, it might even be due to a general misunderstanding or confusion that they were too shy to speak up about or address. What that means is workers essentially expect a “Christmas Extra�